Privacy Policy

Sun Living Furniture
Last updated: [Insert Date]

1. Introduction

Welcome to Sun Living Furniture (“we”, “our”, “us”). We operate an e-commerce website powered by WordPress and WooCommerce. We are committed to protecting your personal data in accordance with Indonesian Personal Data Protection Law (UU No. 27 Tahun 2022) and, where applicable, the General Data Protection Regulation (GDPR).

2. Personal Data We Collect

a. Information You Provide

• Full name
• Email address
• Phone number
• Billing and shipping address
• Account login credentials

b. Automatically Collected Information

• IP address
• Browser type and device
• Website usage data
• Cookies and tracking technologies

c. Transaction Data

• Order details
• Purchase history
• Payment information (processed securely via third-party providers)

3. Legal Basis for Processing (GDPR)

We process your data based on:

• Contractual necessity (processing orders)
• Your consent (marketing communications)
• Legal obligations
• Legitimate interests (improving services and preventing fraud)

4. How We Use Your Data

• To process and fulfill orders
• To manage your account
• To provide customer support
• To improve website functionality
• To send order updates and notifications
• To send marketing emails (only with your consent)

5. Cookies

We use cookies to enhance your browsing experience, maintain login sessions, store cart data, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.

6. Sharing of Data

We do not sell your personal data. We may share your data with:

• Payment gateways (e.g., Midtrans, Xendit, PayPal)
• Shipping providers (e.g., JNE, J&T, SiCepat)
• Hosting and IT service providers
• Government authorities when required by law

7. International Data Transfers

Your information may be transferred to and processed in countries outside Indonesia, depending on the services we use.

8. Data Retention

We retain your personal data as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations.

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for marketing
• Restrict or object to data processing

10. Data Security

We implement appropriate security measures including SSL encryption and access controls to protect your data. However, no system is completely secure.

11. Children’s Privacy

Our website is not intended for individuals under 18 years old. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

13. Contact Us

If you have any questions or requests regarding your data, please contact us:

📧 Email: privacy@sunlivingfurniture.com
📧 Support: support@sunlivingfurniture.com
📍 Address: [Your Business Address]
📞 Phone: [Your Phone Number]